Reliability & Responsibility
Sustainability has been high on theKuoniDestination Management agenda since 2016, with an initial focus on the KuoniCongress segment, who has just been certified with the prestigious managementstandard ISO 20121 for EventSustainability.
The standard underlines ourphilosophy that sustainability shouldnot exist as a stand alone area of our business, but that it should define theway in which we work, evident in our internal business processes, our supplychain and in our interactions with our clients.
Aside from catering for ourclient’s needs, we also anticipate that the integration of sustainabilitywithin our organisationwill provide other benefits commonly associated with good social andenvironmental practice such as attracting top quality staff, innovation andvalue added services.
An employee vote decided ourobjective “to help clients plan, create anddeliver congresses sustainably” andwe are implementing a structure to ensure that this is the case, whilerespectingthe values thatdefineourbusiness : Commitment,Respect, Quality, Innovation, People Focus,and Collaboration,as well as ISO 20121’s governing principles of sustainable development : Stewardship,Integrity, Inclusivity and Transparency.
Tobuild ourstrategywe consulteda range of stakeholderson a widevarietyof sustainabilityissues, askingthem toevaluatewhich shouldbe a priorityfor ouractionplan.